Basement Water Damage

Flooded Basement Restoration, Day or Night • (800) 773-1658

Basement Water Removal

Grady Property Restoration’s water damage restoration teams can help you understand the first steps for correcting your basement water damage problems.

Basement flooding happens with inadequate drainage around your basement walls, heavy storms, a faulty sump pump, or appliance failure. Not all basements have the floor drains to keep the area from flooding with water, damaging floors, and walls. Some basements also have sump pumps, which work to move water away from the house. When a sump pump fails and can’t move the water, you could experience flooding in your basement. After a basement flood, the most important thing to do is to remove the water quickly and dry out your basement entirely.

Water Damage Restoration Technicians

Our basement water cleanup teams are available to handle a flooded basement 24 hours a day. Grady Property Restoration teams receive the best industry training to perform services like basement water damage cleanup. Each team member goes through rigorous training with the IICRC (International Institute of Cleaning Restoration Certification). Water damage restoration technicians must be certified, and complete continuing education credits each year while employed by Grady Property Restoration.

IICRC Technician Certifications

  • Water Restoration Technician
  • Commercial Drying Specialist
  • Carpet Cleaning Technician
  • Repair and Reinstallation Technician
  • Health & Safety Technician
  • Applied Microbial Remediation Technician
  • Applied Structural Drying Technician

OSHA Certifications

  • OSHA 10 hour construction
  • OSHA Confined Space
  • OSHA 40 hour HAZWOPER

Basement Water Damage Cleanup and The Process

Every flooded basement emergency varies in complexity, from the volume of water to the level of contamination of the water. Each situation requires a different solution, but the overall process is typically the same. The steps listed below represent our process for “common” basement damage cleanup services.

Contact us 24/7 | (800) 773-1658

Water damage restoration begins with a phone call. Grady Property Restoration is available 24 hours a day, providing basement water damage services, large or small. With water damage, fast action is essential. Even delaying a few hours can significantly increase the severity of the water damage.

When you call, a team member will ask relevant questions regarding your water damaged basement. Asking questions helps us determine what equipment and support to bring, including how many prepared water damage service technicians may be needed.

Evaluation | Basement Water Damage

Flooded basement water damage removal begins with a detailed examination of your home or business. Our team will now determine the scope of water damage so that we can develop an appropriate plan of action.

Basement Water Removal | Water Extraction

Water extraction removes the majority of the water. Grady Property Restoration uses powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property. Removing water in bulk helps reduce drying time and prevents secondary damage like mold and bacterial growth.

Flooded Basement Documentation Services

Most water damage services typically result in your insurance company getting involved. Basement water damage should be covered if a pipe broke or the sump pump failed. Rain or flood water is not covered by insurance unless you have a flood policy.

Grady Property Restoration is an expert when dealing with insurance carriers. Basement water damage services require extensive work and will need significant documentation. Taking pictures, moisture readings or even an immersive virtual reality Matterport scan are all things we can handle for you. Furthermore, Grady uses the same insurance estimating software as all of the carriers, so pricing isn’t an issue.

Drying Basement After Flood

After our team removes the standing water, we will begin drying your flooded basement. Materials such as walls, floors, and ceilings may appear to be dry, but a quick moisture inspection will show they are wet. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore hold water. This excess water can cause materials to decay, warp, or cause mold damage.

Cleaning a Flooded Basement

Personal property and the water-damaged basement may need extensive professional cleaning services. In addition to cleaning your basement, we will clean your furniture, upholstery, clothing, and other restorable belongings that suffer water damage. Most flooding and basement water damage also require professional odor removal and deodorization services.

Contents Cleaning Services

Grady Property Restoration has plenty of warehouse space dedicated to content processing during an extensive basement water damage. Our contents cleaning area is complete with a deodorization chamber, hand, and Ultrasonic cleaning stations. We have enough secure storage where contents get inventoried until it’s ready to be brought back to your property. Our teams use Contents Track Inventory Software to digitally photograph and list all belongings on site after a loss. This content restoration software enables us to generate reports showing the condition of every affected item and the capability to track contents as required.

Basement Flood TO-DO List

  • Turn off electrical breakers in areas wires may come in contact with water.
  • Try stopping water sources such as a supply line or a sump pump.
  • When working in water-damaged areas, protect yourself from contact with water as it could be unsanitary and contaminated with bacteria. Wear personal protective equipment.
  • Place aluminum foil under furniture legs to prevent damage to floors or furniture.

Common Causes of Basement Water Damage

  • Hydrostatic Pressure
  • Sump Pump Failure
  • Water Heater Burst
  • Water Heater Failure
  • Supply Line Burst
  • Heavy Rain
  • Erosion
  • Sewage Backup
  • Toilet Backup
  • HVAC Condensation Line Backup
  • PRV (Pressure Relief Valve) Failure
  • Flood Events From Rain or Hurricanes

24/7 Emergency Services