let grady handle the dirty work
toilet overflow Water Damage cleanup services
Toilet overflow and Sewage Removal are quite possibly one of the worst and most dangerous forms of property damage you can face, next to a fire. If you notice a foul, sulfurous odor in your home or see sludge or brackish water, you need to call for professional help immediately. Toilet overflow and sewage water damage can present serious health concerns to you and your family, or to your employees and clients if it’s a business.
Toilet Overflow & Sewage Removal starts with a simple phone call. Grady Property Restoration is available 24 hours a day, providing toilet overflow & sewage cleanup services, large or small. With sewage water damage, fast action is crucial. Even a few hours can significantly increase the severity of the water damage.
When you call, a team member will ask relevant questions regarding your sewage damage disaster. Asking questions helps us determine what equipment and support to bring, including how many water/sewage damage service technicians may be needed.
grady’s Toilet Overflow & sewage Cleanup Process steps
Every toilet overflow & sewer backup emergency varies in difficulty, from the amount of sewage to the degree of contamination. Each situation requires a different prognosis, but the overall remediation steps are usually the same. The steps listed below represent our process for “common” sewage damage services.
Step 1: Contact Us
Toilet overflow & sewage Removal starts with a simple phone call. Grady Property Restoration is available 24 hours a day, providing sewage cleanup services, large or small. With sewer water damage, fast action is crucial. Even a few hours can significantly increase the severity of the water damage.
Step 2: Toilet Overflow & Sewage Damage Inspection
On-site sewage removal services begin with a detailed investigation of your home or business, including a damage evaluation. Our team will now determine the scope of sewer damage so that we can develop an appropriate plan of action. We use handheld devices that help us quickly determine which areas have been impacted by water damage. Each restoration crew is equipped with thermal imaging cameras, moisture meters, and other moisture detection accessories.
Step 3: Toilet Water & Sewage Removal Vacuums
Sewage and Toilet water extraction removes the majority of the sewer water. Grady Property Restoration uses powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of sewer water from your property quickly. Removing sewage in bulk helps reduce drying time and prevents secondary damage like mold and bacterial growth.
Step 4: Sewage Damage Documentation Services
Most toilet overflow & sewage removal emergency services typically result in your insurance company getting involved. Grady Property Restoration is an expert when dealing with insurance carriers. Sewage removal services require extensive work and will need significant documentation. Taking pictures, moisture readings or even an immersive virtual reality Matterport scan are all things we can handle for you. Furthermore, Grady uses the same insurance estimating software as all of the carriers, so pricing isn’t an issue.
Step 5: Sewage Removal and Water Damage Drying Services
After our team removes the standing toilet overflow water and raw sewage, we will begin drying your property. Materials such as walls, floors, and ceilings may appear to be dry, but a quick moisture inspection will show they are wet from sewage water. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore hold toilet water. This excess water can cause materials to decay, warp, or cause mold damage.
Step 6: Toilet Overflow & Sewage Disinfecting Services
Personal property and the building structure may need extensive professional cleaning services. In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing, and other restorable belongings that suffer water and sewage damage. Most toilet overflow and sewage water damage also require professional odor removal and deodorization services.
Step 7: Contents Restoration Services
Grady Property Restoration has plenty of warehouse space dedicated to content processing during extensive toilet overflow & sewage water damage. Our contents cleaning area is complete with a deodorization chamber, hand, and Ultrasonic cleaning stations. We have enough secure storage where contents get inventoried until it’s ready to be brought back to your property. Our teams use Contents Track Inventory Software to digitally photograph and list all belongings on site after a loss. This content restoration software enables us to generate reports showing the condition of every affected item and the capability to track contents as required.
Client testimonials
Hear what our customers say
The company answered all the questions very professionally and was very knowledgeable. I can indeed trust this company and I highly recommend!!!
Jen
03:47 16 Oct 22
Grady Property Restoration is thorough and professional! From Allison in the office to Bradley and his crew, the job got taken care of carefully and expeditiously. We contacted several other mold specialists, but we trusted Bradley would get it done correctly the first time due to his knowledge and expertise! Look no further!
Bess Fortune
15:45 30 Aug 22
Amazing experience. Very professional and helpful. Didn’t use fear to over sell services. And got the job done clean and fast! Highly recommend
Jon Reilly
14:24 24 Mar 22
Exceptionally great group of guys. My wife picked up on a moldy smell from the furnace and contacted this company. The response time was impressive and spot on. They took their time to address the complaint by doing a thorough inspection. They found a very minor issue that's easily remedied. They told me what to do to fix the problem without their assistance to save money.When I asked what I owed for them to come and perform the inspection and they said "nothing", I was nearly speechless. I even offered a tip or some money for their time and gas and they didn't take it. Fantastic service from a very honest group of men . As a small business owner myself I can tell you, tbis soet of service is rare. Thank you so much for your help. May your business be blessed for years to come. Do not hesitate to give these guys a call! You're in good hands!!
Perry Henson
17:57 16 Mar 22
We had the unfortunate experience of a house fire, and after the dust settles on the thankfulness that everyone is alright, began the heartache of trying to rebuild our home. Grady Property Restoration was NOT an approved vendor of our insurance, but there are not enough words to describe how grateful me and my family are that we chose to use them regardless. Bradley and his team showed up swiftly, went straight to work, provided quality execution, and above all showed empathy and care for our home and situation. To say I would recommend Grady would be an understatement, they are truly unparalleled in the industry.
Earl Shaddix
02:54 16 Feb 22
The entire team at Grady were fantastic. They went above and beyond every step of the way. When I called them on the weekend they were at my house to inspect within 30 minutes. The next day there was crew on-site first thing in the morning to complete tear out and dry out all affected areas. Everyone I dealt with was extremely professional and the work completed and service provided was above and beyond anything I expected. I would recommend them to anyone and everyone in need of any services they offer.
Cameron Richmond
00:37 16 Feb 22
Nadine Schwartz
15:59 23 Sep 21
Omar and his team did a great job of remediating the mold problem at our house. Our job was very extensive- hardwood flooring and carpets, drywall ceiling and walls. Working with our hygienist, they did followup treatments and made sure that they showed us all the work that was completed. Highly recommended!
Josh Reaves
04:01 27 Jan 21
My condo flooded and I was so distraught- called Grady Restoration and Allison immediately calmed me down and Bradley was out here ASAP. Words cannot express how much it means to have people who care during a tragedy such as this. Bradley and the entire crew are amazing! I cannot recommend them enough- they get the job done and they CARE!!
Janet Posey
12:02 20 Oct 20
I have had a leak in my bedroom under my window and have had many companies trying to figure out where the leak was coming from. I was certain it was not the roof since it was approximately 10 years old and because of the location of the leak. I was concerned about the potential mold problem, so I reached out to Grady. The owner came out, listened to where I thought the problem was, crawled all over my attic, and found out where the leak was coming from. Although his company does not provide the services I needed, he gave me a recommendation. Bradley Grady came exactly when he said he'd be there, was very knowledgeable and articulate. He did all of this without charging me a cent.
Jane Hamley
11:39 16 Oct 20
Grady Property Restoration is an amazing company. We had a fish tank leak in our home and Mario was on site in less than an hour! Shannon and Allison were very friendly and responsive to our needs. I highly recommend them and would most definitely contact them again for any future issues!
Laura Sumpter
13:50 09 Jul 20
I can’t say enough about this team. My first time in 38 years that I had to file on my Homeowners Ins. Grady were the best. From Top to bottom.
Keith Scott
15:40 07 Jul 20
Tawnie Conaway
19:36 04 Jul 20
Very pleased with Grady Property Restoration and Bradley’s professionalism. Fantastic work and responsiveness to our questions. Thanks Bradley!
Jaide Ely
21:09 03 Jul 20
The Grady Property Restoration team is outstanding. They are knowledgeable, patient and their customer service is excellent. You'll be happy you chose them for your Restoration needs!
Haley Bell
20:53 03 Jul 20
Angelina The Professional Organizer Manolakis
20:50 03 Jul 20
Sara Clark
20:47 03 Jul 20
Paige Martin
20:43 03 Jul 20
The entire staff at Grady Property Restoration was professional, responsive and very helpful. I highly recommend their service.
Phil Ravotti
11:22 10 Jun 20
Great service and communication about the project. Daily updates with pictures. Worked well coordinating with insurance company and adjuster.
Ben Crumpler
11:14 08 Jun 20
I was very pleased with the services I received. My technician was very knowledgeable and the office staff are a pleasure to deal with. Services were on time and exactly as promised. Job well done by all!
Sherry Kridle
16:30 07 Jun 20
Grady Restoration is a top notch company that truly strives to be there for the homeowner during their catastrophe. If you find ourself unfortunately having to google remediation companies, scroll no more!Customer service was beyond excellent, from start to finish! I knew from the first call with Allison that we had chosen the right company. She was ready and willing to figuratively hold my hand during the entire process. She might have even had to take me under her wing a bit. Shannon was able to help us through the insurance process and go to bat for us when our claims rep wanted to push back due to the COVID pandemic. Regardless if it was a phone call or email, Allison and Shannon were both prompt in response and never once hesitated if I needed extra of their time.Mario and his team was quick to be on site, remove damage and set equipment in place for our dying process. Extremely thorough in checking all areas and willing to explain and answer any questions we had regarding our job, sometimes multiple times! They even stepped it up a notch and willingly engaged our curious young kids and dogs. Also make sure we knew of any areas or equipment we needed to stay away from, while making our house as livable as possible. They were ALWAYS on time, positive & continuously worked hard while they were onsite.While Im thrilled our house dried out as planned without hiccups, I am a tad sad our work is finished with this crew at Grady, ALL of them from the office to the field. We’ve already sung their praises to many, and will continue to share for anyone we know that finds their home or business needing their services!Allison, Shannon, Mario & the crew … Thank you for your professionalism, responsivines and impeccable commitment. Thank you for valuing your customers, a job VERY WELL done!
Evans Family
02:58 05 May 20
Grady Home Restorations Does what they say with care and concern. As a contractor I have followed their work on projects. When it is my time to start the rebuilding process, they have left the site clean ready for our work. Their removal has been done with thoughtfulness in how things are taken apart so it does not create unnecessary work. They have mitigated any issue discovered. They provide information and documentation, so I know what the original issue was which allows for a proper repair. The communication is easy and available. They immediately respond to questions or concerns of both the customers and I. They approach every job as a team effort with the greatest concern for the customer. I have great confidence that when I assume a project they have left it safe, stabilized, and ready to be re-builtI am thankful to have Grady Property Restorations to refer to and work with.
Brock Savage
15:36 23 Apr 20
My home was recently destroyed by the tornado in Chattanooga, TN. Mario was super helpful in talking me through the process to help restore my property. I reccomend them to all!
Alexandra Maloy
00:10 20 Apr 20
Garantizan que los trabajos realizados siempre son óptimos
jose manzano
16:55 08 Apr 20
jesus nicolas montiel loukidis
16:26 08 Apr 20
Horacio Alarcon
16:25 08 Apr 20
Maria Mendoza
16:24 08 Apr 20
antonio cedeño
16:22 08 Apr 20
Grady Property Restoration was our saving grace in an extremely complicated and stressful remediation. A water damage event quickly turned into discovering a lot of undetected mold in several locations in our home. Grady walked us through every step of the process from remediation to helping us understand our insurance coverage to recommending contractors to help us rebuild the remediated areas. They were attentive, highly knowledgeable, professional, punctual and the quality of their work is second to none. Proper mold remediation requires specific protocols and safeguards to ensure it is safely and successfully removed. Most remediation companies do not understand or follow these standards which can lead to not only continued structural contamination, but serious health consequences for families. We are forever thankful that Grady Property Restoration had the experience and training needed to ensure our home is safe and our family is protected.
Jennifer Nelms
23:26 11 Mar 20
Grady Property Restoration is hands down the best! We’ve worked with their competitors previously (on another issue) and the customer service, professionalism, communication and quality from Grady is unbeatable. They truly go above and beyond for their clients and go the extra mile. Every employee was exceptional and we felt very comfortable with them. They are our only choice should we ever need anything again. Thank you Allison, Shannon, Mario, Omar, Jorge, Paul & Francis!
Harris Georgia
03:12 10 Mar 20
From start to finish, the whole Grady team was professional, knowledgeable, and thorough. If you have the unfortunate need for their services, you can count on them making the whole undesirable process as painless as possible. Plus, they are nice, clean, and fairly fast.
Amanda Rountree
17:59 09 Mar 20
Robert Parrish
19:09 02 Mar 20
My house contract was about to fall through due to an extensive mold issue. Bradley agreed to an urgent Saturday appointment. He explained how his team would safely remove the mold and addtionally how to prevent further problems. My son is very sensitive to mold and this was an important decision. I trust Bradley will solve the problem and I agreed to buy the house. I'm happy to see all the other good reviews, but I made my decision because Bradley clearly knows his stuff and I was confident I could trust his remediation.
Julie Shiels
23:13 01 Mar 20
After being on the West Coast for a few days, I returned home with part of my ceiling crashed onto the floor. Water was flowing from the area my ceiling used to be as if I was celebrating April showers in my home. 😱🤯😱 (#Exactly! #WelcomeHome!!!)At any rate, with Google being my best friend, I immediately googled "a local 24-hr emergency water restoration company". Since Grady Property Restoration (GPR) appeared at the top of the list, I didn't hesitate to call.Now...without turning this into a dissertation, I'll simply sum up all the reasons why they turned out to be a divine selection for me by saying this....I cannot imagine ANYBODY being dissatisfied with GPR! Their response time, customer service, follow-up, etc are second to NONE! And FYI.....Allison is icing on the cake! There's only ONE way you'll understand what THAT means... 😉
ANGEL WATKINS
17:22 25 Feb 20
When our house flooded we called Grady and they had a team out within 30 minutes! Allison in the office gave us great information and was very supportive thought the entire process. Bradley was super helpful, professional, and took the time to explain what we should expect. Mario and his team were very efficient and friendly. We recieved more information and advice from Grady than we did our insurance company! I cannot say enough good things about them! Very highly recommend!!
Dayna
00:40 18 Feb 20
Bradley was awesome. Came to our house within 30 minutes of the first call. Fixed the water issue enough to get us through the next 24 hours, and we have a perm solution scheduled for tomorrow. Use this guy!
The Currys
01:57 11 Feb 20
Very impress with Mario and his crew. They were very profesional and were able to put my mind at ease by how explain the process and tackle each task great work.
Slaiter15 benitez
03:57 07 Feb 20
We were very satisfied with the restoration work done. Marío was very courteous and thorough.
Maria (Maria)
20:25 06 Feb 20
Great company, they were so professional, knowledge and understanding. They actually listened to my concerns and seemed like they were genuinely concerned. Mario Sucar was very responsive and his experience showed the moment he walked through the door! Thanks guys!
Kamenin Banks
19:58 06 Feb 20
Bradley and his team at Grady Property Restoration are always a solid choice when selecting an emergency response vendor. I work for Cooper & Co General Contractors, and being heavily involved in the commercial construction arena, it it is a great advantage for us to partner with a team like Bradley's because we can always depend on their prompt service when it is required most.
Christopher Maier
15:26 06 Feb 20
Such hard working group of guys especially the team Manager Mario! It was a huge relief and help that he is bilingual and could explain how things work in Spanish so that I could better understand the project and what needed to be done. He is so nice to his crew and also doesn’t mind getting his hands dirty if they need an extra hand.
Violeta Monroy
15:03 06 Feb 20
The team at Grady Restoration was amazing! We had a pipe burst in our upstairs bathroom causing damage to a downstairs bedroom along with the bathroom its self. Grady answered our call on a weekend and guided us through what to do. The team that arrived at our house came on time and were knowledgable. I fully believe that in calling them, we minimized further damage. Their drying methods allowed us to salvage the subfloor and tub surround. Grady detailed their work using photos and then provided those details to our insurance company. I am so grateful for their work and support through what was a really stressful event!
Lexi Nguyen
18:21 16 Dec 19
Awesome company and service! Can’t miss with these folks! Thank you!
CLICK DHI
20:31 08 Oct 19
Perfect crew and job well done, thanks.
Grete Lopeman
14:42 04 Oct 19
They were incredibly quick to respond and professional. Highly recommend.
Tabatha Lucas
13:46 02 Oct 19
After coming home from vacation to a flooded house Grady came to the rescue! Quick service and really helped out navigating the insurance claim process. Thank you so much for all the help!
Matt Callahan
13:23 02 Oct 19
Excellent and prompt service, very detail oriented. I highly recommend Grady Property Restoration.
BenS
13:19 02 Oct 19
We came home to a leaking shower valve in our master bathroom. I called Bradley and he was able to be on site within the hour! He and his team were very knowledgeable and professional! I could not be more satisfied with his service, I would highly recommend Grady Property Restoration to anyone!⭐️⭐️⭐️⭐️⭐️
Mitchell Hendrix
12:26 02 Oct 19
cindy McCarron
12:25 02 Oct 19
Kat Merck
20:31 01 Oct 19
Grady did a wonderful job inspecting, repairing, and cleaning up water damage in my master bathroom and treating mold in my hallway shower. The entire team, from Bradley during the inspection to the work crew to Allison on the office staff, worked tirelessly to make this as pain-free an experience as possible. I want to give a special shout-out to Allison who took my calls morning, noon, and night to help schedule and assist. I would recommend Grady to anyone in need of prompt, professional property restoration. Thanks for all your hard work!!!
Samuel Perry
15:17 16 Sep 19
Professional, courteous, on time and well equipped.
Steve Hamm
20:16 09 Sep 19
Fantastic company, reliable, trustworthy and very attentive to details and caring for your property. Thank You for taking care of our home.
Chris Shelton
16:40 06 Sep 19
True and honest company! I was concerned about mold in my crawl space and called a few companies to look at it. I received multiple quotes in the $3K-$5K range to remediate. These guys came in, looked at the crawl space and basically said I didn't need a big remediation and gave me a few DYI tips to keep the crawl space dry and clean. I called an independent air quality inspector to be sure and basically got the same answer. Very honest and professional. If I do have a problem in the future I know where my business is going.
Pranjal Vir
16:49 31 May 19
I highly recommend Grady Property Restoration! Bradley Grady and his team are extremely kind and extremely knowledgeable. We had extensive mold damage in our new build basement due to water intrusion. They did a phenomenal job. My basement looks and smells amazing and passed the clearance test. They use proper products (I gained a ton of knowledge about mold and remediation through Grady and my Industrial Hygienist..probably more than I could have ever wanted!) Having said that, the knowledge I gained from Grady was much needed. There are several companies (as I’ve learned myself) that do not follow proper protocol and, most importantly, don’t use products that will actually kill the mold. Shannon and Allison and Blas were also amazing and so helpful! I had many, many questions to which they knew all the answers. Anyways, don’t bother with other companies, don’t waste your time, just go straight with Grady!
Rhea Becnel
17:28 21 Apr 19
We used Grady for mold issues in our basement. Thank you to the team for always answering the phone! They worked their tails off cleaning and moving items in our basement. Their pricing was reasonable and they seek to do a good and complete job. Thank you for helping us reclaim our home!
Andrew Landis
01:18 19 Apr 19
Excellent response time, I was on the phone with them the night my property was damaged and they were here promptly the next morning to start remediation. Very professional, nice/friendly staff with lots of knowledge. They made a stressful time, easy. Don’t waste your time calling anyone else. I 100% recommend them!
Brian Highsmith
17:33 15 Apr 19
Great service! Immediately came when I called and was extremely kind. Answered my questions and has great prices.
Diana Garcia Ramírez
18:54 10 Mar 19
The experience we had with Grady restoration could not have gone smoother. Bradley was very helpful and knowledgeable. This is a professional organization which focuses on the job being done with high standards and customer satisfaction.
Tommy Austin
00:52 28 Feb 19
Grady Property Restoration (Bradley Grady) has been EXCELLENT to work with and I highly recommend him & his company. He's worked beyond what I experienced and expected to protect our family's health during this process. I'm very pleased and also glad I didn't proceed with several other contractors who responded the night of the flood. (Bradley) Grady worked tirelessly with his crew containing the areas affected, venting & preventing cross-contamination to our living spaces. We had extensive damage which thankfully was within the areas affected by the flood. He was was very thorough and conservative in decision-making during the demo. Bradley spent several days building containment walls, & has had equipment running for 10 days to dehumidify & to control air quality. I should note that Bradley came out himself New Years morning & worked tirelessly to remove water & to encapsulate each affected area with floor-to-ceiling containment, which ended up being on 4 levels of our home. After removing all affected areas, he quickly addressed visible mold with the safest chemicals available and had them physically cleaned. The entire area was also sanitized as this was a Class 3 flood (raw sewage). Throughout the job, he's also worked to minimize intrusion into our HVAC & is having our ducting cleaned & sanitized.I've had peace-of-mind also with how detailed Bradley has documented the damage for our insurance claim and has a working-relationship with our insurer. It's been very stressful and taxing to our health with our medical treatment and the impact of the flood. Having his documentation has taken away an added level of stress I don't feel I could have handled.I also wanted to share my experience with the first company that came out the night of the flood. After I told him we had extensive homeowner's insurance, he immediately wanted to start demo without any containment or moisture-control measures put in place. I thanked & paid him for the trip out and turned him away. Patients like us can trust that Bradley Grady is highly educated not just in his industry but on mold toxicity. He's thorough and was highly sensitive of our medical conditions. Moreover, he communicated the need for a high-level of care to all his workers and subcontractors. Prior to demo, he arranged for our home to be tested for lead & asbestos. An old layer of bathroom tile was found to contain lead and Bradley quickly had it removed by a company that specializes in Hazmat removal.
Cindy Miller
19:46 15 Jan 19
Bradley is fantastic. Responded to our call at 1am and arrived quickly. He clearly knows how to address issues. After his remediation efforts, we find our floors as good as new!
Rod Tabert
13:45 09 Jan 19
We have had a great experience working with the team from Grady Property Restoration. Excellent group, knowledgeable, punctual, clean. I wouldn’t hesitate to trust this team with my home. 👍
Clint Junell
13:59 27 Nov 18
Within an hour of my water issue, I received a personal visit from the company owner, Bradley Grady. He provided a clear and concise explanation of the restoration required, and stayed there until his guys arrived. The technicians worked like synchronized swimmers getting everything dry, clean, and mold-free. Even the office staff is superb. This is a professional outfit, and they take their work very seriously. You won't find anybody better.
Craig Cochran
04:54 21 Nov 18
I would not recommend!!! It took them over 3 months before invoicing our insurance company after having mold remediation done from water damage in our kitchen and crawl space. We had no idea how much they invoiced our insurance company so we were left for months waiting on getting any work done to our house, since we needed thousands to get our kitchen put back together again. When they finally invoiced, we couldn't believe the amount!!! Along with our shock came other issues. They had cut our security system wire during demo and when I asked them to cover the cost to rewire it (insurance said they wouldn't cover that cost), they were unwilling to pay for it and even denied they did it. That was just the beginning of a long headache with this company! I wish I would have known what we were getting into. Warning to all in a situation like ours, DO YOUR RESEARCH! Always get estimates from a few different companies, even if it seems like a serious emergency. Go with your gut and choose wisely. Mold remediation is a money making business and they are out to make sure they get theirs. Make sure you protect yourself and take time to get all the details before any work is done.
Kallysta Kent
22:22 01 Nov 18
Friday evening I came home from work and my husband was in the theater located in the basement working on the lighting. I went down to say hello and go on with my evening. I noticed in the adjoining room a black/grayish mark around the baseboard. I immediately called my husband who removed the baseboard to discover mold. It was determined that the air conditioning pipe in the attic was not properly connected and the water had been running down from the attic done the walls of all three levels of our home and pooling into the basement. We called our insurance company, and an adjuster came out to assess the damage. He recommended Grady. My husband called and Brady came within an hour the same day to assess the extent of the water damage. His crew (Jerry & Blas) started work that Friday evening at about 10 pm. They came back early Saturday morning and removed the damaged drywall, quarantined the rooms affected by placing plastic barriers, and set-up drying units. They were very professional, neat, organized, knowledgeable, and efficient. They kept in contact with us throughout the entire process. Within a week the entire process was completed. My husband and I were very pleased with the quality of work, and highly recommend Grady.
Brina Powell
03:28 13 Oct 18
I met Bradley and his guys when I was an insurance agent for a Fortune 100 company. I would send my policyholders who had water damage to them. My policyholders always gave me great feedback on Grady Property Restoration. Nothing is worse than referring out a company and then receiving a complaint on the company ! Fast forward 5 years later and I felt they did such a great job that I now work for them!
Shannon Guzman
19:39 27 Aug 18
There are not enough stars to give this company. My kitchen was flooded and they were there within an hour. Bradley and Jerry have gone over and above to make this experience as painless as possible. Such wonderful people to do business with at such a stressful time in my life!!!!! Kudos - keep up the good work.
Barbara Gallman
19:30 26 Aug 18
I wouldn't trust my home to anyone else after a disaster. Bradley and his employees are very knowledgeable, competent, and professional.
Luke Spence
17:20 21 Aug 18
Grady property restoration was a life saver! Super fast response time and fantastic professionalism. I would recommend them at the highest level!
Recap ATL
18:00 15 Aug 18
Bradley and his team at Grady property restoration are THE restoration experts. Whether you are dealing with water damage or mold remediation, Grady property restoration is on the forefront of the industry with innovative techniques and solutions that get the job done correctly and completely, every time. Would highly recommend!
David Luce
02:50 15 Aug 18
Brad and his team are real professionals! Grady Property Restoration knows their stuff and they have the best customer service of anyone in this industry. Quick call back, courteous, and fast!!! Highly recommend them for any emergency service or reconstruction.
Alex Donovan
20:21 14 Aug 18
Very professional, clean, and works around the clock to get the job done.
albert catron
01:38 01 Aug 18
Grady property restoration it's one of the best companies I know, they really care about the clients and they do the right job for our homes, call them I guarantee you they will take care you home 👌
Blas Solis
22:53 31 Jul 18
Bradley was so nice! We called with a septic tank alarm going off ...he came over and showed us how to turn the alarm off and also gave us contact information to a company to have it inspected. He wouldn’t take any money from us! What great customer service! Highly recommend!! We will for sure save his number for any future emergencies!
Sara Weirich
16:29 22 Jul 18
I cannot say "Thank You" enough to Grady Property Restoration! Bradley and his crew made this process as pleasant as possible. Very quick response and turn around time. Jerry went above and beyond, was very informative throughout the process and made sure I was aware at every step. Do not hesitate or bother to contact anyone else - this company is dedicated, here to help you with any problem that arises and good at what they do!! I will recommend this company to everyone without a doubt.
Brittany Blocker
14:38 07 Jun 18
Grady property restoration is the best! Bradley and his crew are top notch. I couldn’t be happier with the level of service they provided. I would highly recommend them for any of your restoration needs whether it be water, mold or fire they can handle it.
Mark Napier
07:37 30 Apr 18
These guys are flat out amazing. They were very quick to respond and once they were here they really made the whole process as easy as possible. Having any type of disaster in your home is a VERY stressful experience, but they were so courteous and understanding that it really didn't seem that bad at all. I would highly recommend them to anyone having a bad day!
Melissa B
21:56 02 Mar 18
I called Grady about a small water leak and they had two guys show up within the hour and they located and fixed the problem. Very professional and highly recommended. Call Grady Property Restoration for all your water damage and mediation needs.
Kevin Bouton
03:49 20 Feb 18
Very responsive! Great Customer Service!
Anthony Hunt
01:25 08 Jan 18
As an Insurance Agent I have come across quite a few Restoration Companies and I can say without a doubt that Brad and the gang at Grady Property Restoration are the most professional customer oriented group that I have ever dealt with. The issue at my home popped up Christmas weekend and Brad didn't bat an eye at making everything work so he could get our house dry and hopefully save our floors. Guess what??? He did!!! Floors are dry and good to go after a few days of this teams expertise. These type of issues never happen at a convenient time, so do yourself a favor, save the extra stress and give Grady Property Restoration a call. Thanks again for the help Brad!
Corey McLane
03:07 29 Dec 17
I discovered a water leak in my basement that soaked a section of the carpet and padding. Bradley arrived at my house within the hour of my phone call. He surveyed my situation, gave me a fair quote, and immediately started to work removing the soaked padding and setting up fans and a dehumidifier to dry the area. The quick response allows us to complete the restoration without having to replace the carpet. The area is now drying and I will post a follow-up review once the restoration is complete.
Alan Anderson
12:05 27 Dec 17
Knowledgeable and dependable. Awesome customer service!
Nicole Martin
21:11 22 Dec 17
bradley grady
04:20 26 Nov 17
Had a flood they cane out in about a hour and did a wonderful job thank you so much! Highly recommend!!!
Tellis Bentley
02:25 11 Nov 17
Fantastic service, came out on time and exceeded our expectations! Really fair pricing as well.
Tiffany Cook
20:17 09 Nov 17
Had work done in my basement. Bryce was so helpful; he really reassured me of the quality of work that was going to be done. Grady Property Restoration is very reliable and honest. The finished job was spectacular and the price was very reasonable. Would def recommend to my family and friends.
Morgan Sandera
04:49 02 Sep 17
Been in the industry and have seen hundreds of water damages. Grady Property Reatoration is by far the cleanest and most professional I've seen. Two thumbs up to Bradley for running such a great company.
Bryce Bueng
17:43 30 Aug 17
I guess Grady Restoration doesn't need my business. I left a voicemail over a day and a half ago and still no response.Thank you for your reply, and I can understand how that could happen.
Sarah Bird
12:44 02 Aug 17
I contacted Grady Property Restoration to come take a look at a leak i had in a bathroom. It was a pleasure to work with Bradley. He responded quickly, had great communication with me, and did great work on my home. I would definitely recommend using Grady Property Restoration!
Kimberly White
12:29 15 Jul 17
Grady restoration was extremely fast and professional, I would highly recommend them for any of your home restoration needs. Great group of people.
Lorelei Seelbach
18:47 14 Jul 17
Bradley was incredibly helpful. He explained the entire process and helped me understand exactly what needed to be done. Also, capable of working with my insurance company. I highly recommend him to my friends.
Mochi
17:57 15 Jun 17
Bradley and his team were quick to respond to our water damage, excellent communicators, and all around professionals. Don't waste your time calling around!
Alexis Bateman
18:06 14 Jun 17
Bradley was extremely helpful and professional throughout the entire process. I first called around 7pm expecting to set up an appointment for later, but Bradley drove an hour that night to go ahead and begin the job. The work to remove the damage done to the floors was quick and thorough.
Phil Mitchell
13:04 14 Jun 17
Amazing experience highly recommended. Very professional and kept out all dust and incredibly responsive.
Jeff Starr
16:40 13 Jun 17
Professional and EfficientMy experience with Grady Property Restoration has surpassed my expectation of a restoration business. Grady #Property #Restoration was recommended to me by a close friend who had used Grady’s services recently and I applaud him for recommending me to him. The day I needed Grady’s services was last minute and with kindness Grady responded by setting up an appointment visit that day.I expressed my concerns to Grady about the issues I was experiencing with my rental company and he arrived with all the necessary tools needed to evaluate the damages the pipe burst had created. Thermal pictures were taken, humidity readings were taken in every area of the home where water damage was visible both by the naked eye and thermal pictures. Grady is a very knowledgeable individual who works by the book and takes precise and calculated measure to properly evaluate a home.After Grady’s assessment, I received a detailed email that included all pictures that were taken by him and an in-depth report stating the category of water damage and what is needed to be one to the home. To give a little insight, Grady’s report stated that the pipe burst in the home became category 1 / class 3 by the CRC Book for Water Restoration. The report suggested the home needed to be properly opened to let the drywall and studs dry out and included the number of dehumidifiers needed to filter the air in the house. Sadly, the Property management company has chosen to ignore the damages the pipe burst has done to the home and covered up any visual evidence with paint.With this assessment, I plan to use Grady’s assessment to fight my case against the property management in court. My experience with Grady has shown me that his services are of high quality and are reasonably priced. If not for his assessment, I would have never known the extent of damage to the home and the possible health issues I have. Grady has also provided me with his network contacts which includes professionals who can help me with this matter in court and as well as an allergy specialist that can provide me with a mold test for the home. I would recommend Grady’s Property Restoration to anyone in need of a proper assessment of water damage and restoration!
Rickey Dailey
02:14 24 May 17
Bradley is super professional and thoughtful. He really helped us understand the nature of the damaged caused by a broken condensate drain pipe and why each step was needed. He was prompt, focused, and really worked with us to make sure the water damage was properly handled. His pricing is super reasonable. We will absolutely call Bradley first if the need ever arises!
Andy Yother
17:28 12 May 17
Professional and quality services provided by a great company!
Jerry Mathews
15:55 27 Apr 17
Bradley did an excellent job! He was very professional and took our job and the safety of our family very seriously. I feel confident that he removed all the mold and did it correctly. I would highly recommend Bradley for any mold remediation job. I feel he went above and beyond what we expected. I would definitely use him again.
Dena Clements
01:46 13 Mar 17
I would highly recommend Grady Property Restoration for any water damage issues. They were amazingly prompt, professional and thorough. We were not used to that with contractors we have dealt with in the past! I can't say enough good things about this company. If you have water damage, call them, you will not be sorry.
Judy Phillips
21:54 07 Mar 17
Grady did an excellent clean out and mold remediation for my listing. We shopped prices and places but Grady was the best by far. Can't go wrong with this guy!
Dana Peissig
12:57 07 Mar 17
I would highly recommend Grady Property Restoration. They responded quickly, priced fairly and completed resolved the issue to my satisfaction.
Pam Sessions
21:59 06 Mar 17
I would hands down recommend Grady Property Restoration for any restoration needs you have. Very professional, honest, and most importantly they know what they are doing. We had water damage on our ceiling coming from the upstairs bathroom. Bradley came out the same day I called him and gave us his recommendation. Within hours he was underway with the restoration and could not be happier with the end result.
David Jones
20:08 07 Dec 16
Great response, great performance, reasonable price. Bradley is extremely professional and personable
James Jackson
16:10 08 Nov 16
julie paruolo
15:16 30 Sep 16
Very knowledgeable, excellent customer service, fast response times! I would highly recommend Bradley.
Drew Blackwell
00:26 07 Sep 16
I just want to give major props to Grady Property Restoration!!! We called on a Friday afternoon in desperate need to suck up water before the water did more damage to our floors. We are renters and we called other people to help us but they wouldn't even walk in the front door if the land lord wasn't there. (We had already been in contact with the landlord) By responding so quickly and providing quality work we were able to save flooring that otherwise would have been destroyed from standing water! Thank you so much Bradley for you super quick response time and quality work!!!
Harmon Davis
20:36 27 Jul 16
Mark Byers Last week, I moved into an older condo and soon realized the dryer vent was completely clogged (after running the dryer 8 times to dry a load of laundry). I called another service and they sent out someone from a carpet cleaning company who crammed an oversized carpet cleaning hose into the exterior dryer vent. The hose became stuck and he ended up breaking the hose off in my living room ceiling, causing additional damage. I realized after he left that the dryer vent was still clogged. I received a quote on Thumbtack from Bradley at Grady Property Restoration. Bradley came to my condo and discovered the problem almost immediately. As you can see in the above pictures, he had to cut some of my ceiling but he was very conservative in that amount of drywall he cut away. He contained the area and used a very strong hepa filtration system. As a result, there wasn't any dust or debris left behind. He returned today and cut some of the ceiling in the laundry room to correct the clogged dryer vent problem. There was a crimp in the dryer exhaust hose due to improper installation years ago. Bradley corrected that problem, cleaned out the dryer vent and then connected the dryer and demonstrated that the vent was working once again. I couldn't be more happy with the quality of work, cleanliness, professionalism and experience of Bradley. I give my highest recommendation to all my friends in the Atlanta Area who need work done at their residence. Bradley is very skilled and he does fantastic work. Bradley will be returning soon to complete some bathroom renovations in the very near future. Great job Bradley! See you soon!
Mark Byers
23:03 12 May 16
Grady Restoration has been a huge help to our customers. We will continue to recommend Grady for their knowledge of not only restoration, but preventative measures as well.
Kevin Jones
15:25 21 Mar 16
Allie Ann
02:33 18 Mar 16
I had Bradley out to look at a problem in my house, I had messaged Bradley and was amazed with the super quick response time!! during this time I also had a leak that came up and he was able to recommend a plumber also! When Bradley arrived he went above and beyond to fix the problem!! He was able to explain to me what was going on and what needed to be done and was able to answer all my questions. Bradley was extremely professional and personable. Being a single mom it was nice that I could trust what he was saying and didn't feel taken advantage of. I not only would recommend him to my friends and family and anyone who is looking for his services, but I already have recommended him to people in my neighborhood!!
Mary Coletta
02:01 29 Feb 16
It was such a pleasure having Bradley work on my home. He is very professional and provided top notch service. I trusted his opinion and had an amazing outcome with the water damage on my home. Thank you, Bradley!!!
Gennie Nguyen
08:59 21 Feb 16
Cathy Grady
20:30 20 Feb 16
Adam Grulke
21:34 05 Feb 16
Great company! Very efficient and knowledgeable. Bradley, the owner, goes above and beyond to ensure a great experience and my family would definitely recommend this company.
Heather G
18:56 26 Jan 16
Awesome service, fast, and great price!! Bradley is a great guy.
Rolando Valdes
05:29 26 Nov 15
Super fast response time! We had a toilet supply line burst and Bradley got here fast enough to save our hardwood floors! Awesome customer service too!
Katie Chavez
00:44 25 Nov 15
Derik Chavez
00:41 25 Nov 15
Michael
18:38 27 Oct 15
Sean Marten
12:53 27 Oct 15
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